All Seats Together 座在保證在一起 Legal Tickets 門票入場保證 No Additional Fees 沒有附加費用

All Seats Together 座在保證在一起 Legal Tickets 門票入場保證 No Additional Fees 沒有附加費用

FAQ

About Contacting Tomi Tickets

Please contact us via our social media platforms, WhatsApp, popup chat or email us at [email protected] For more information, please visit our :Contact Page.

Please contact us via our social media platforms, WhatsApp, popup chat or email us at [email protected] For more information, please visit our :Contact Page.

You can get in touch with us through the pop-up chat, WhatsApp or through one of our social media sites. For more information, please visit our:Contact Page.

Yes, our emergency number is +853 65580672.

About Ticket/Package Booking

Tomi Tickets is legally registered in the Macau Special Administrative Region under company number SO96677, and is authorised to sell tickets for a number of leagues and teams.

Yes, Tomi Tickets is committed to providing only 100% guaranteed entry and legitimate tickets to every guest.

Yes, all seats are guaranteed to be seated together at all games/events unless otherwise stated.

Yes, we will do our best to organise the most suitable tickets and packages for your group or company.

All of our packages and tickets are for adults, so all prices are the same.

Please contact us via our social media platforms, WhatsApp, popup chat or email us at [email protected] We will endeavour to meet the requirements of your chosen team. For more information, please visit our :Contact Page.

We will listen to your request and recommend the most suitable ticket or package for you.

They can be found on our website. If you need more detailed information, please contact us through our instant messaging software or email us at [email protected] For more information, please visit our :Contact Page.

We offer high-quality VIP experience tickets as well as general admission tickets for certain teams and events.

Unfortunately, we only provide tickets for the home section of the stadium, so you must not wear away team clothing/colours or support the away team in any way.

You will need to provide the real name of the person attending the event and an email address to receive the tickets.

You will receive a confirmation email and an e-receipt from Tomi Tickets.

You will receive your booking confirmation via email within one day after payment. If you don't receive it, please take a quick look at your junk mail. If you don't find it there either, please contact us.

No, I'm afraid. Tickets that have already been confirmed cannot be cancelled.

Yes, we can usually change your name up to a week before the event.

Payment Methods

Yes, you can buy Tomi Tickets anywhere in the world.

Please contact us via our social media platforms, WhatsApp, popup chat or email us at [email protected] We will advise you on the most suitable payment method before you pay. For more information, please visit our :Contact Page.

Yes, you can choose either cash or electronic payment to pay for your order.

Ticket or Package Delivery

Tickets for all events are usually sent via email within 7 days prior to the event.

Over 98% of Tomi Tickets tickets are electronic and will be sent via email. A small number of tickets are also available for collection at local venues and specific locations.

No. All ticket delivery methods are determined by the team or venue and cannot be changed.

You can print or use your e-ticket on your mobile phone, depending on your preference.

Ticket or Package Changes/Cancellations

No, I'm afraid not, all tickets are non-refundable and cannot be changed once confirmed.

Football match dates may be subject to change due to TV rights, cup competitions or other external factors, and customers should be aware of the final official confirmed match dates. As soon as we are aware of any changes to the date or time of a match, we will endeavour to notify you by email where possible. However, we are unable to offer any refunds in such circumstances, so your tickets will remain valid.

No, I'm afraid not, all tickets are non-refundable and cannot be changed once confirmed.

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